About

● A highly adaptable and results-driven professional translator and interpreter with over 1 year of experience in the field. Posses a strong command of multiple language ,including Swahili and English.Additionally,has experience working as Call Center Agent and Data Enumerator ,which has honed communication and data entry skills. Adept at working under tight deadlines and delivering.

Career Objectives

Looking forward to joining an established company where I can make use of my language skills, cultural understanding, and attention-to-detail when translating documents from one language into another accurately and efficiently.

Experience 1 Yrs 10 mos.

Magoma Sacoss Limited 1 yrs - 10 mos Kibondo, Kigoma - Tanzania Customer Service Accountancy Industry Jun 2022 - Present . 1 Yrs 10 mos. Responsibility: Handling customer inquiries: Addressing customer’s inquiries and requests through phone calls email or chat to provide information about SACCOSS products, services, and account details. ● Data entry: Accurate and timely data entry for customer interactions and feedback to maintain records. ● Complaint handling: Addressing complex customer complaints and issues that may require indepth investigation and resolution. ● Customer retention: Increasing customer retention rates by addressing their needs and concerns effectively. Reason for Leaving: Expeirity of the contract

Education

The University Of Dodoma

BACHELOR OF ARTS IN TRANSLATION AND INTERPRETATION
2017 - 2020

Proficiency Certifications

Information and Computer studies

Language

Skills & Endorsements

Job fit