Responsibility: As the Group Admin Lead, I was responsible for ensuring the timely dispatch of pre-alerts to border agents to prevent delays for trucks approaching the border. My duties included: Pre-Alert Coordination: Ensuring all pre-alerts were sent on time to border agents, preventing trucks from being delayed at the border. Proof of Delivery (POD) Management: Ensuring PODs were promptly submitted by fleet managers as soon as deliveries were completed. Audit Supervision: Overseeing the audit team to ensure that all PODs and pre-alerts were accurately audited and properly submitted. Task Delegation: Distributing and delegating tasks among team members in the Admin and Documents Department, ensuring efficient workload management. Performance Monitoring: Carefully monitoring the performance of RIT agents to ensure effective task completion. Client Liaison Collaboration: Working closely with client liaisons to ensure all document requirements for each client's cargo were met, thereby avoiding payment issues. This role required strong organizational skills, attention to detail, and effective communication to ensure smooth operations and client satisfaction. Skills of which i both posses

Reason for Leaving: Current Here

Responsibility: Dealing with new trackers recruitment process from screening process to the actual face to face interview, making sure all trackers follow the work flow that is set by the company, making displinary action to trackes when needed, prof-reading the information provided by trackers if it is accurate before sending out, reporting all problems that arise during the truck life cycle from dispatch to offloading.

Reason for Leaving: Promoted