eKazi

RELATIONSHIP MANAGER - CHINESSE DESK


Job Type Fixed term contract
Nature Full Time
Company EMCL
.
Deadline 13 Feb 2020
Industry Banking / Financial Services Insurance
Level Managerial level


Reporting Structure

Reporting to: RELATIONSHIP MANAGER Supervision of: RELATIONSHIP OFFICER Interact with: CHINESSE CLIENTS

Main Duties

  • At least 5 years work ing in a bank.
  • Chinesse language is a must.
  • Masters in Business Administration or related field will be an added advantage.
  • Must have experience in Cooperate relationship.
  • Must be working in banking industry.
  • Must be a business Acumen.

Candidate Specification:

Education: Bachelors degree
Experience: 5 years
Skills: Oragnisation Skills , Communication Skills , Interpersonal Skills , Marketing and Sales skills , Negotiation skills
Ability to: Work under pressure , Work independently as well as in a team , Forward uppselling & cross-selling opportunities to the sales team , Approach potential customers to establish relationships , Gain solid knowledge of competitors , Generate new business , Identify opportunities for greater profits
Culture: Multicultural
Software:
Knowledge of:
Personality: Hard working , Dependable & team player. , Result oriented.

Minimum Qualifications

  • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with
    customers.
  • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
  • Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
  • Understand customer needs and develop plans to address them
  • Identify key relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-seling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationship

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