Relationship Manager

Job Type Permanent
Nature Full Time
Company EMCL
Deadline 10 Apr 2020
Industry Banking industry
Level Middle level

Reporting Structure

Reporting to: Head of Corporate Banking Supervision of: N/A Interact with: Employees, Customers and subordinates

Main Duties

Job purpose:

Maintain and manage portfolio, build and sustain relationships with existing and new prospective clients as well as represent the Bank in the market.

Relationship Management:

  • Manage a portfolio of existing clients and cross-sell of Bank’s products to enhance relationship as per the personal scorecard.

  • Identify and acquire new prospective clients in order to grow the credit portfolio

  • Regular monitor and follow-ups on irregular accounts and excess drawings to ensure that the health of the portfolio is maintained

  • Regular client visits for inspection/relationship maintenance in liaison with the supervisor including conducting periodic review of debenture assets e.g. stocks and submit the call report accordingly.

    Credit Management:

  • Provide support to the credit risk team by ensuring submission of relevant information for preparation of credit applications

  • Follow up on timely submission of executed security documents and offer letter after a credit proposal has been approved


  • Regular monitoring of compliance with board or management credit committee (BCC/MCC) directives

  • Ensure the credit approval conditions and covenants are met by clients as per the Bank’s requirements

  • Ensure compliance to Anti-money laundering (AML) and Know your customer (KYC) to all clients

  • Ensure turnaround time (TAT) for client’s applications are achieved through monitoring the flow of the process

    Risk Management:

  • Develop, update and maintain risk procedures and systems with respect to risk identification, risk assessment, risk monitoring, risk mitigation strategies, and risk reporting


  • Monitor submission of insurance, valuation reports, and financials for debtors, creditors, and stock list, etc.

  • Ensure timely submission of call reports and any other reports from time to time


  • Support the head of business development in preparing and providing inputs for relationship-related budget for board approval

  • Overall in charge of staff within the department including leave management, performance appraisal, training, coaching and mentoring within department

  • Perform any other duties as may be assigned by the immediate supervisor from time to time






Candidate Specification:

Education: Bachelors degree
Experience: 3 years
Skills: Communication Skills , Marketing and Sales skills , Analytical skills, Critical thinking , Attention to details, Numerical skills, Team working skills , report writing , financial analyticalskills , knowledge on marketing
Ability to: Work under pressure , Aligns vision, strategy and actions Embraces change Builds self-awareness, trust and respect , Communicates and influences effectively , Approach potential customers to establish relationships
Culture: Multicultural
Knowledge of: banking industry
Personality: Hard working , Attention to details , Result oriented. , Inquisitive , Have Empathy

Minimum Qualifications



Bachelor’s degree in Business Administration, Finance, Economics, Marketing or any other related field



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