Branch Manager
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Branch Manager
EXIM BANK
Reporting Structure
Interact:
Employer, Management and Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
5 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
People Management , Leadership , Decision Making , Management
Personality:
Dependable & team player
Languages:
Main Duties
Job Description
- To meet branch Retail and SME financial targets through a world class sales and service management system and within established product programs through the branch. To work closely with Central Operations Unit to operate and maintain a smooth running and operationally efficient branch, that conform to the financial institutions and BOT regulations, rules and guidelines issued from time to time. This will include servicing corporate customers.
Roles & Responsibilities
- Identifying client needs, developing strategies and solutions to meet those needs.
- Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
- Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance and control.
- Understand your customer base and identify opportunities to build and grow profitable Relationships.
- Deliver against business and sales performance.
- Acquire new customers and retain and grow your relationships with existing customers.
- Responsible for the operational efficiency of the branch and productivity of its staff.
- Responsible for the operation and maintenance of the integrated systems, and retention of accurate and up to date records of all transactions including inter-bank transactions.
- Prepare periodic and statutory reports for management.
- Have a good understanding of branch control procedures with specific focus on financial security.
- Take ownership for resolving complex problems, working with colleagues in other offices /
- Branches to provide a seamless experience for your customers
- Provide a superior level of customer relations and promote the service culture through coaching, Guidance and staff motivation.
- •Participate in community affairs to increase the bank's visibility and enhance new and existing Business opportunities.
- Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head.
Other Requirements
- Bachelor’s degree in BusinessStudies/economics/accounting or any other related.
- At least 5 years’ experience in the banking Industry and exposure to Retail Banking Business environment.
- A good understanding of the general, economic, political and business environment of the country.
- Good leadership, people management and banking skills.
- Knowledge of relevant legislation, sales and business principles.
- Outstanding communication skills.
- Strong commercial know-how and first-class decision-making abilities.
Location :
Tanzania:
Paje
Zanzibar
Industry :Banking And Financial Services
Company :
EXIM BANK
