Credit Collector Officer
Credit Collector Officer
Sumet Tanzania
Reporting Structure
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
2 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
Organisation Skills , communication , Negotiation , Persuasive ,
Personality:
Dependable & team player
Languages:
Main Duties
Role Description
- This is a full-time on-site role for a Credit Collector at SUMET in Dar es Salaam, Tanzania. The Credit Collector will be responsible for debt collection, and utilizing analytical skills in finance to ensure timely payment collections and reduce outstanding debts.
Responsibilities:
- To collect debts from the business debtors within a given territory and to issue accurate receipts to the given collection and submit the collected payments to the company cashier or deposit the collections to the authorized company bank account under the guidance of the team leader.
- Updating of client’s credit portfolio with maintenance of accounts receivable records of clients’ credit transactions.
- To follow up on the clients long overdue and facilitate its recovery.
- To listen to the clients queries and provide appropriate solutions to them.
- To submit cash collection daily to the office or deposit in the company bank account as per management instructions.
- To provide customer care services, business consultation to clients, and training towards company products and services.
- Marketing of company products and services.
- Perform other company-related tasks as assigned by supervisor/management.
Other Requirements
Qualifications
- Certificate/Diploma in Business Administration, Accounting, Finance, Microfinance, Banking Marketing and Entrepreneurship, law, Economics, Education and Public Administration, and Management or Business-related studies from a well-credible and government-recognized institution, a further college education is an added advantage.
- At least 2 years experience in credit operations.
- Must own and know how to use a smartphone and its application.
- Computer applications literacy is essential.
- Young, flexible, and energic.
- Excellent communication and negotiation skills.
- Strong persuasive language and influence to ensure high collections volume and maintain good customer relationships.
- Good in teamwork and working individually under minimum supervision
- Highly motivated, self-starter with ambitions to exceed targets and clients’ expectations.
- A person of good faith, and loyalty with high financial discipline and integrity.
- Familiarity with Dar es Salaam environment and willingness to relocate.
- Ability to work under pressure and meet deadlines
Location :
Tanzania:
Dar es Salaam
Dodoma
Industry :It/Technology
Company :
Sumet Tanzania
