Direct Sales Staff
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Direct Sales Staff
NMB
Reporting Structure
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
Organisation Skills , communication , , Customer Services
Personality:
Dependable & team player
Languages:
Main Duties
Description
- Support in driving retail sales objectives of the bank through day-to-day customer visits and selling bank products and services to new and existing customers, while deepening existing customer relationships and maintain operational excellence within the appropriate service standards.
Main Responsibilities
- Acquire new bank customers by appointment, referral solicitation or door to door canvas in the assigned territory
- Open bank accounts to new customers and collect account opening fees for onward delivery to the branch
- Register customer to NMB mkononi and educate on the usage of our self-service channels
- Ensure all account opened meet the required KYC standards as per the bank's processes and procedures
- Meet or exceed weekly, monthly or yearly sales quotas
- Generate leads, upsell and cross-sell bank products and services from the customers
- Participate in campaigns, special projects & events to sell bank products and services
- Identify repeat businesses and create relationship by regular selling of bank products & services
- Assist management in identifying viable marketing and pricing strategies
- Safe keeping of working tools and marketing materials
- Continuous upgrade and improve sales presentation (avoid miss-selling) and knowledge of products, services and bank tariffs
- Perform any other relevant duties as assigned
Other Requirements
Knowledge and Skills
- Direct sales knowledge
- Knowledge of bank products and services
- Ability to handle and build customer relationships
- Ability to sell outside the banking halls with daily exposure to outside environment, including inclement weather
- Flexible to work within non-standard business hours
- Excellent detail orientation and follow through skills
- Sound consultative selling skills
- Exceptional customer service skills
- Communication and Presentation skills
- Standard Computer skills word and excel
Qualifications and Experience
- Bachelor's degree or Diploma in Business Administration, Banking, Insurance & Risk Management, Marketing or related fields.
- Certificate of Proficiency in Insurance will be added advantage.
Location :
Tanzania:
Highlands Zone, Southern Zone, Central Zone, Western Zone, Northern Zone, Lake Zone & Zanzibar Clust
Dar Es Salaam
Industry :Banking And Financial Services
Company :
NMB
