Reporting Structure

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Job Requirements

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Main Duties

What you will do

• This position will primarily support supervisors with local recruitment, employee relations, disciplinary issues, and performance management in Tanzania and Zanzibar (70%), Malawi (20%), and Zambia (10%). The Regional HR Manager will report to the Sr. HR Manager, based on the global support team in the United States and the Mainland Tanzania Director.

Specific responsibilities include:

Recruitment & Onboarding

• Collaborate closely with hiring managers in the assigned region to understand HR needs and provide guidance on local recruitment strategies, ensuring compliance with local labor laws and regulations
• Support supervisors in the end-to-end recruitment process, including drafting job descriptions, advertising vacancies, screening resumes, conducting interviews, and facilitating the selection and onboarding of qualified candidates
• Make verbal job offers to final candidates based on D-tree’s defined compensation framework and follow up with written contracts and new hire paperwork
• Lead work permit process for expat employees as necessary

Record-Keeping/Compliance

• Maintain accurate and up-to-date employee records, including personnel files, contracts, and other HR-related documentation, ensuring compliance with data protection and privacy regulations
• Assist in the implementation of D-tree HR policies, procedures, and initiatives within the assigned region, ensuring alignment with D-tree’s global HR guidelines and standards

• With Sr. HR Manager, analyze exit interview key insights for departing staff, track and analyze turnover as well as retention data (i.e. understanding what keeps our team happy as retaining top talent is a #1 priority)
• Stay updated on local labor laws, regulations, and employment practices in Tanzania, Zanzibar, Malawi, and Zambia, and advise supervisors accordingly
• Assist managers with D-tree policy interpretation

Employee Relations and Experience

• Provide first-level HR support, including answering employee inquiries, and participating in HR projects and initiatives as assigned
• Work with Sr. HR Manager to assist supervisors in addressing disciplinary issues and implementing appropriate measures, ensuring fair and consistent treatment of employees in accordance with company policies and procedures
• Conduct employee investigations in tandem with the Sr. HR Manager

Performance Management

• Assist Sr. HR Manager in providing support to supervisors in managing employee performance, including setting performance goals, conducting regular performance evaluations, and addressing performance concerns

Other

• Collaborate with the HR Manager to implement global HR programs and initiatives within the region
• Facilitate quarterly supervisor calls to promote learning and development

• Work with the Sr. HR Manager on implementation and adaption of fluid HRIS (BambooHR) for all employees in all locations to enhance efficiency and improve recruitment, onboarding, off boarding, training and performance management

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Other Requirements

Qualifications

• The following attributes are a general overview, but we will consider individuals who do not meet all of the details below if you have the right skillset and attitude.
• Bachelor’s degree in Human Resources Management, Business Administration, or a related field
• Minimum of 8 years of HR experience, with a focus on recruitment, employee relations, and performance management, preferably in a multinational organization
• In-depth knowledge of local labor laws, regulations, and employment practices in Tanzania and Zanzibar. (Exposure / awareness of countries of Malawi, and Zambia preferred)
• Proven experience in conducting effective and efficient recruitment processes, including sourcing, screening, and interviewing candidates
• Familiarity with disciplinary procedures and performance management best practices
• Strong interpersonal and communication skills, with the ability to build effective relationships with supervisors and employees at all levels of the organization and in multinational organization
• Excellent problem-solving and conflict resolution abilities
• Ability to handle sensitive and confidential information with discretion and professionalism
• Detail-oriented with strong organizational and time management skills
• Proactive and self-motivated with the ability to work independently and as part of a team
• Proficiency in using Microsoft Office and Google Suite
• Fluent in English and Swahili, both written and spoken

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Location : Tanzania: Dar es Salaam Dar Es Salaam
Industry :NGO/CBO/IOG/Project
Company : Exact Manpower Consulting Ltd