Reporting Structure

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Job Requirements

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Main Duties

Job Purpose

• Plan, organize and deliver cost effective, efficient, and highly available Core network infrastructure services that efficiently support Data, Voice, and Video

Main Responsibilities:

• Review and validate internal customer/business requirements to create High-Level and Low-Level Network Designs
• Develop, implement, and maintain policies, procedures, processes, standards and guidelines for network resource administration and appropriate use.
• Manage and ensure optimal operation of all Core network infrastructure equipment for the Data Centre Network connecting network segments.
• Conduct research and propose appropriate recommendations on network products, services, protocols, and standards in support of network services' continuous improvements.
• Provide periodic capacity & forecast planning statistics and periodic reports to aid in management decisions.
• Enhance approaches and technical methods used by Networks team/NOC/Field Support for Branch Network support and troubleshooting techniques to ensure smooth branch business operations.
• Review and support Data Centre Networks and enhancement of the existing Network infrastructure through periodic upgrades (hardware & software).
• Administer network systems related to NMB Branch LAN, WAN, Business partners and Internet to ensure optimized performance and quality in a secure manner.
• Work with Network Service Providers & Suppliers to ensure bank's remote channels and business partners integrations are done effectively and completed within agreed timelines.
• Supplier service contract review and SLA enforcement Management as well as bills validation and reconciliation for better cost-effective management.
• Responsible for design, staging, configuration, implementation, and support for VoIP & Contact Centre systems and configurations installations as necessary and custodian of IP Address Management.
• Responsible for managing and executing internal proof of concepts on new technologies to improve network performance.
• Responsible for knowledge sharing to Level 1 Support team & Network Specialists on solutions to un-documented issues.
• Monitoring of network devices and pinpointing of critical issues exceeding thresholds that could lead to downtime, support network users with access to network resources.

 

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Other Requirements

Knowledge and Skills:

• Knowledge of bank's products and operations
• Advanced knowledge of Network Support and troubleshooting
• In-depth knowledge of IP networks, Layer 2 & Layer 3 protocols.
• Advanced knowledge of Cisco Wireless LAN Controllers & Lightweight Access Points
• Knowledge of voice, video and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
• Knowledge of Data Centre Network Technologies (DC Interconnect, Cisco Nexus, VPC, Cisco ACI, SAN, UCS, FI etc.) & Voice technologies (E1s, SIP) Rooting and VPNs (BGP, EIGRP, OSPF, QoS, FlexVPN, DMVPN, route redistribution, loop prevention, etc.)
• In-depth knowledge of Network Automation tools and Software Defined Networks (SDNs) including Cisco SD-Access, SD-WAN and ACI.
• IT Service Management, Communication and Project Management skills
• Ability to work on own initiative and be a self-starter, prioritizing work with minimum supervision.
• Committed to self-development and enthusiastic about acquiring new skills and embracing new technologies.
• Team player that motivates and educates other team members especially level 1 and field support.
• Ability to manage network service providers, vendors, contractors, and others.
• Strong understanding of encryption technologies over Wide Area Networks

Qualifications and Experience:

• Bachelor's degree in Computer Engineering, Computer Science, Communication Engineering, or related academic field.
• 5 years combined networking, security, telephony, video, unified communications experience Network design, implementation, and support environment.
• CCNP R&S/Enterprise and CCNP DC (aspirations to become CCIE – DC an added advantage)
• Other Network Professional certifications such as ITILv3, CCIP, CCVP, CCDP, CCDE, ISE, PCNSE, Fortinet NSE, Checkpoint CCSA & CCSE, Radware, F5, Arista, AWS, VCP.
• In-depth experience of Cisco IOS, IOS-XE, NX-OS, WAN, VPN, Wired and Wireless LAN technologies.
  
   

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Location : Tanzania: Dar es Salaam Dar Es Salaam
Industry :Banking And Financial Services
Company : Exact Manpower Consulting Ltd