BRANCH MANAGER
BRANCH MANAGER
Exact Manpower Consulting Ltd
Reporting Structure
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Knowledge:
Organisation Skills , knowledgeable of safety practices , communication , Decision-making , problem-solving , Management
Personality:
Dependable & team player.
Languages:
Main Duties
Description
- Looking to recruit a Branch Manager for Shekilango Branch in Dar es salaam. The Branch Manager is responsible for overseeing the operations and management of a specific branch or location.
- They are responsible for ensuring the efficient and safe operation of bus services, maintaining customer satisfaction, and achieving business goals.
Responsibilities:
- Oversee the day-to-day operations of the bus company branch, including scheduling, dispatching, and maintenance activities.
- Manage and supervise a team of staff, including drivers, conductors, office attendants and maintenance technicians.
- Ensure compliance with safety regulations, company policies, and industry standards.
- Monitor and analyze key performance indicators (KPIs) to assess branch performance and implement strategies for improvement.
- Develop and maintain strong relationships with customers, addressing their concerns and ensuring high levels of customer satisfaction.
- Collaborate with head office and other branch managers to ensure timely departure and arrival of buses on route.
- Manage financial aspects of the branch, including daily collection sales, cost control, and revenue generation.
- 8. Train and evaluate staff members, providing coaching and development opportunities as needed.
- Stay updated on industry trends, market conditions, and regulatory changes (LATRA) that may impact the bus transportation business.
- Handle any escalated issues or emergencies that may arise, ensuring swift resolution and minimal disruption to services including lost luggage, parcels, rescheduling and cancellation of tickets that may arise.
- Any other duties assigned by management.
Other Requirements
Requirements:
- Bachelor's degree in business administration, transportation management, or a related field (preferred).
- Proven experience in the transportation industry, preferably in a managerial role within a bus company.
- Strong leadership and managerial skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to interact effectively with staff, customers, and stakeholders.
- Sound knowledge of safety regulations and compliance standards in the transportation industry.
- Proficiency in using computer systems and software for scheduling, reporting, and data analysis.
- Strong problem-solving and decision-making abilities.8. Ability to work under pressure and handle multiple tasks simultaneously.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by the operational needs of the branch.
Location :
Tanzania:
Shekilango
Dar Es Salaam
Industry :Transportation
Company : Exact Manpower Consulting Ltd
