Courier Manager
Courier Manager
Exact Manpower Consulting Ltd
Reporting Structure
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Female
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
Organisation Skills , communication , Managing Freight/cargo/courier
Personality:
Dependable & team player.
Languages:
Main Duties
Description
- Ensures that all services are delivered according to clients standards, clients’ specifications and KPIs;
- Drive, monitor, enhance, and Develop business
- Analyzes client requests and propose appropriate solutions.
- Ensures that operations requested by the client comply with transportation standards.
- Prepares proposals for clients based on all their specifications, validates terms and obtains necessary approvals.
- Coordinates logistics/operations in accordance with Incoterms.
- Handles pick-ups and deliveries according to clients’ SOP requirements and conducts audits of internal procedures;
- Manages daily priorities related to the logistics and operations of his clients’ cargo, and ensures all required documents are completed with precision.
- Processes required shipping documents with a high degree of accuracy. Tracks and traces the client’s cargo and keeps him informed in real-time of the status of his shipment.
- Suggests solutions when operations problems arise.
- Complies with the SOP (client’s operating procedures).
- Offers the best solutions to clients and acts in a way that ensures their loyalty.
- Maintains good relations with colleagues and positively contributes to the work climate
- Collects and shares relevant information about clients, work tools, forms and data with all internal parties.
- Ensures SOPs are always up to date and informs your direct report concerned of any changes in the SOPs.
- Complies with company policies and procedures
Other Requirements
Qualifications:
- Diploma/Degree in Business Management/ Logistic or any other related field.
- 3 to 5 years of experience in a similar position;
- Experience managing freight/cargo/courier;
- Experience and solid proficiency in Incoterms (internationally accepted commercial terms defining the respective roles of buyer and seller in the arrangement of transportation and other responsibilities and clarifying when the risk/liability for the merchandise transfers from seller to buyer);
- Proficiency in MS-Office suite;
- Minimum knowledge of customs procedures and customs duties (desirable);
- Communication skills;
- Ability to manage multiple files simultaneously in a fast-paced environment;
- Ability to work under pressure;
- Organization skills;
- Meeting deadlines;
Location :
Tanzania:
Morogoro
Morogoro
Industry :Logistics/Transportation
Company : Exact Manpower Consulting Ltd
