Reporting Structure

Job Requirements

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Main Duties

Employee Services

• Ensure adherence to Security, Health, Safety and Environmental procedures
• Establish and maintain employee’s services log
• Ensure compliance with OSHA, NHIF, NSSF and WCF
• Track outstanding issues/queries and ensure that they are resolved satisfactorily within targeted time periods
• Manage delivery of HR services according to agreed budget
• Provide timely information to support core HR processes. Deal with queries from the staff and public

HR Services Management

• Ensure necessary support structures (systems and processes) are in place to carry out and deliver quality HR services
• Monitor process flows for quality and efficiency, and identify areas for process improvement
• Manage third party service providers (HR Consultants) ensuring they meet agreed service levels and delivery within agreed cost, quality, and time requirements.
• Focus on customer service and satisfaction when addressing queries and requests from all stakeholders and employees
• Keep abreast with latest HR practices and ensuring that these practices can be incorporated into the delivery model
• Actively contribute to HR initiatives and projects by providing support to the overall HR function in continuous improvement initiatives.
• Ensuring that all employees are organized and satisfied in their work environment.
• Providing counseling on policies and procedures.
• Communicating with staff about issues affecting their performance.
• Looking after the health, safety, and welfare of all employees
• Assist in organizing staff training sessions and activities

Recruitment and Placement

• Handle all services linked to the recruitment process, in line with the company's strategic orientations and in compliance with the HR policy and the legal framework
• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Ensure that HR tools including job descriptions, competence profiles and assessment tools are updated and applied consistently
• Oversee new hire induction and on-boarding programs • Develop and maintain common applicant database and tracking system
• Track timeline dates, probationary periods etc. and ensure notices are issued for timely follow up

HR Information System (Records Management and Time & Attendance)

• Actively contribute to HR initiatives and projects by providing support to the overall HR function in continuous improvement initiatives.
• Support and use of HR Information System including inputting data onto the system, generating relevant reports, attending to queries, liaising with payroll to resolve queries. 
• Independently process time and attendance data and resolve data discrepancies for payroll processing
• Ensure the accuracy and integrity of the automated time and attendance reports for payroll processing
• Review and verify employment records of new and current employees to ensure accurate determination and documentation of staff data in the system
• Respond to inquiries from managers, employees, and other stakeholders on a variety of Human Resources questions, referring more complex questions to the appropriate resource.
• Compensation, Recognition and Reward Management
• Ensure compliance with job grades and reward structure that is in place
• Coordinate employee satisfaction surveys and remuneration surveys
• Responsible for implementation of the survey outcomes

Database Administration

• Coordinate printing and issuing of staff IDs (in plan)
• Coordinate and ensure enrolment of employees in HRIS
• Liaise with ICT to ensure each staff is registered and provided with email address
• Review and remove or deactivate exit staff from the system
• In close collaboration with Payroll Unit ensure HRIS is always up to date
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.

HR Analysis & Reporting

• Prepare monthly HR reports with a detailed analysis to assist in management decisions
• Support with HR metrics and analytics to support internal and business focused HR reporting.

Business Focus

• Coordinate with HRBPs to conceptualize accelerated change program(s) that will translate to high productivity
• Assist HRBPs on planning to ensure optimal deployment of human capital thus eliminating ad hoc staffing 

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Other Requirements

• Bachelor’s degree in Human Resources Management, Administration or Social Sciences
• 3 years of experience working as an HR Officer or similar position.
• Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting.
• Excellent Communication skills, Analytical skills, Problem solving skills and planning & organizing skills
• Good interpersonal skills with the ability to communicate and work effectively across teams internally and externally
• Excellent personal organizational skills with the ability to multitask, prioritize and meet tight deadlines
• High energy, personal presence, and maturity; demonstrated ability to innovate and support change
• Listening skills as well as the ability to understand people's background and motives Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements.
• Ability to use independent judgement and to manage and impart confidential information.

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Location : Tanzania: Temeke Dar Es Salaam
Industry :Manufacturing
Company : Exact Manpower Consulting Ltd