Patient Care Associate
Patient Care Associate
Exact Manpower Consulting Ltd
Reporting Structure
Report To:
Executive Operation
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
Multilingual (English and Swahili are must with a mix of either German, Italian or French) , Organisation Skills , communication , Management
Personality:
Dependable & team player.
Languages:
Main Duties
Responsibilities
- Ensuring smooth patient flow and keeping waiting time at minimal
- Co-ordinating with all Departments (Internally / externally), for correct information and communicate them with patient where necessary
- To abide with the company policies and procedures including uniformity and tidiness/smartness
- Receiving the Patient and capturing all the required information to the company database
- Entering Registration details in the system
- Explaining to the Patient(s) the where about of the hospital including various facilities, schemes and promotional tools e.g. toilets, water dispenser
- Attending to telephone calls and giving adequate information to clients as per their inquiry
- Receive payments through cash in Tanzanian shillings and issuing receipt
- Ensure all pre and post-surgery documents collected, co-payment informed and collected to all credit patients
- To ensure cash collected tallies with EMR and E-Clinic system at all times
- Ensure all credit bills and relevant documents are submitted within 48hours.
- Send pre-Auath in time and getting approval
- To escort or provide guidance to patients to the next destination of their treatment when and where necessary as part of patient care principles
- To be supportive to patients at all times
- Explaining basic details i.e medicines, treatment & reason(s) for waiting to the patients
- Updating patient files daily(upon their visit) and scanning the updated ones in the EMR system
- Any other additional duties that will be assigned
Other Requirements
Required Skills:
- Certificate/ Diploma in Nursing
- Good Communication,
- Basic Computer knowledge,
- Friendly behaviour,
- Experience in cash handling,
- Multi-lingual ability
Location :
Tanzania:
Dar es salaam
Dar Es Salaam
Industry :Hospital/Health Care
Company : Exact Manpower Consulting Ltd
