Retail Sales Officer
Retail Sales Officer
Exact Manpower Consulting Ltd
Reporting Structure
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Multiculture
Knowledge:
Organisation Skills , Decision-making , problem-solving , Negotiation , Management
Personality:
Dependable & team player
Languages:
Main Duties
Job Scope
- To service walk in, online and telephone enquiries and convert them to orders.
- To manage depot operations
Responsibilities
- Achieve monthly sales targets with focus on Solution business
- To handle walk-in customer enquiries and follow-up on leads received via other channels
- Manage installers within region – Engage and recruit
- Help customers make selection by possessing excellent product knowledge and actively promoting solution selling
- To prepare proforma invoices, key in confirmed orders and invoice
- Confirm customer payments with FI team
- Ensure Z-report is reconciled before close of business and sent to DSM
- Receive customer complaints and resolve as per SOP
- In-charge of all inventories at the depot – replenish stock of standard material as per stocking matrix
- Petty cash management
- Manpower supervision of outsourced staff
Other Requirements
Qualification
- Undergraduate degree in business management
- Min 3 years’ experience
- Good negotiation skills and decision making
- Excellent customer service
- Good communication and listening skills
- Problem solving skills
- Ability to work long hours as and when required
Authority
- Negotiate pricing within discount structure
- Close non-valid open sale orders
- Issue samples to customers
- In charge of housekeeping of counter/showroom
Performance measurement criteria
- Achieve sales targets per BPP
- Value selling – offer complete building solution
- Recruit and engage installers
- Minimize customer complaints
- Reports
Location :
Tanzania:
Dar es salaam
Dar Es Salaam
Industry :Manufacturing
Company :
Exact Manpower Consulting Ltd
