Retail Sales Officer
Retail Sales Officer
Exact Manpower Consulting Ltd
Reporting Structure
Supervision:
Head of service centers
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Intermidiate Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Knowledge:
Organisation Skills , communication , Decision-making , problem-solving ,
Personality:
Dependable & team player.
Languages:
Main Duties
Job Scope
- To service walk in, online and telephone enquiries and convert them into order.
Responsibilities
- Achieve monthly sales targets with focus on solution business
- To handle walk in customer enquiries
- Manage installers within region-Engage and recruit
- Help customers make selection by possession excellent product knowledge and actively promoting solution selling
- To follow up on leads received via all channels
- To prepare profoma invoices
- To follow up with open customer enquiries
- To liase with customer service on the keying in of orders and material readiness
- To follow up with customers on payments
- To inform customers when orders are ready for collection
- Receive customer complaints and follow up with relevant departments till fully resorved
- Participate in trade fares and exhibition
- Participat in monthly andannual stock taking exercise
- Ensure compliance to service centre SOP
Other Requirements
Qualification
- Undergraduate degree in business management
- Min 3 years experience
- Good negotiation skills and decision making
- Excellent customer service
- Good communication and listening skills
- Problem solving
- Ability to work long hours as when required
Authority
- Negotiate pricing within discount structure
- Close non valid open sale orders
- Issue samples to customers
- In charge of housekeeping of counter/showroom
Performance Measurement Criteria
- Achieve sales targets per BPP
- Value selling offer complete building solution
- Recruit and engage installers
- Minimize customer complaints
- Reports
Location :
Tanzania:
Tunduma,Masasi
Mtwara
Industry :Manufacturing
Company : Exact Manpower Consulting Ltd
