Technical Training Instructor
Technical Training Instructor
Exact Manpower Consulting Ltd
Reporting Structure
Report To:
Business Unit Technical Training Manager
Interact:
Employees, Management & Clients
Job Requirements
Education:
Job Level:
Senior Level
Gender:
Both
Experience:
3 Years
Ability and Skills:
Work under pressure
Culture:
Knowledge:
Basic IT support procedure and tools , People Management , communication , Presentation , Time Management
Personality:
Dependable & team player.
Languages:
Main Duties
JOB OUTLINE
- Co-ordinate and assist in the Technical development of all Service Staff including New Foundational Service Engineers and Technicians.
- Conducts ILT (Instructor Lead Training).
- Conducts SOJT (Structure On the Job Training), as and when required.
- Update the HR system with the training attendees’ data and progress
- Follow-up the New Foundational Service Engineers and Technicians training progress through the Monthly evaluation and Daily diary. Maintaining files for Diaries and Evaluations and continually updates the relevant data sheets.
- Identification of individual training needs and subsequent Individual Development Plans, through the technical training annual survey and analysis of Individual learning plans.
- Maintain Training schedule updated on portal.
- Ensure all Training related information sources, such as CAT Fundamental Basics, DPC, …etc. are fully utilized and up-to-date and provide utilization status reports when required.
MAIN DUTIES & RESPONSIBILITIES
- Works with Training Manager and/or Service Supervisors to establish dealership’s training requirements and set training objectives and Plan for the coming year.
- Assist in the development and implementation of training programs for new employees according to the Company Group New Technical Comers Process PSST-02.
- Assist in the development of the New Foundational Service Engineers and Technicians, by acting as a focal point, capable of developing a close relationship with them, providing guidance and individual tuition as appropriate.
- Keep management and CoE training team informed on all training activities. - e.g. Produce and maintain records for WBT (Web Based Training) utilization, maintains Daily Training diaries and Monthly Evaluation sheets for New Foundational Service Engineers and Technicians in an acceptable file, provides course attendance registers, etc.
- Assist in the planning and scheduling of self-development programs for Service team. WBT (Web Based Training) Utilization reports are provided quarterly.
- Keep the ILP (Individual Learning Plan) for the service technicians updated with the conducted courses, performed skills and the completed self-study courses.
- Responsible to keep technicians aware of their ILP progress.
- Ensures that all training materials, equipment, and facilities are maintained and up to date.
- Ensures compliance with the training KPI’s
-
Keep himself motivated and keep improving his competencies.
Other Requirements
CONTACTS
- Service Management
- Servicemen
- New service engineers and technicians
- HR Team
- CoE Training team
- Caterpillar Learning Consultant.
SKILLS
- Presentational
- Man management
- Communication
- Time management
- IT
EXPERIENCE
- 3 Years’ experience within the company; preferably in Field Service
- Training and Development Experience Would be an Advantage
KNOWLEDGE
- Safety Practices
- Mechanical, Electrical and IT knowledge
- Extensive Caterpillar knowledge i.e. Construction, Mining, Oil & Gas and Power Generation
QUALIFICATIONS (Ideally)
- Bachelor of Mechanical or Electrical Engineer
- Company Foundational Servicemen Training Program
Location :
Tanzania:
Dar es salaam
Dar Es Salaam
Industry :Automotive
Company : Exact Manpower Consulting Ltd
