Main Duties

Responsibilities:

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Other Requirements

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 3 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Location : Tanzania: Dar es Salaam Dar Es Salaam
Industry :Hospitality
Company : Exact Manpower Consulting Ltd